Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Your support of our brand is highly appreciated and we can't wait to hear from you again. Find out how we combat fake reviews. Had to liaise with customer services at one stage and they responded quick, were polite and very helpful. Told that no jackets left and to choose another. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Hi KerryWe are sorry to hear that you are not happy with your purchase. When you encounter a 404 error in WordPress, you have two options for correcting it. This information is available under "Shipping" and on the slider and pop-up notification. From this brand. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. Replies to negative reviews in < 24 hours. As the sender, you are the only one who has the authority to chase this matter with them, but you do not want to do that because you are insisting that it has been delivered. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Ordered a coat for my son who is very into his clothes!! Bought for my grandson and he really loves it. Was very satisfied with the product and so was my grandson. For addon domains, the file must be in public_html/addondomain.com/example/Example/ and the names are case-sensitive. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. I ordered a coat for my son for Christmas, and the zip broke. What is Lorenzo Veratti? Company Culture, Mission, Values Brilliant company and customer service Thankyou so much :). The properties will tell you the path and file name that cannot be found. These factors should be cleared for us to know if the courier is liable or not. Cheers! Hi KimberlyThank you so much for this wonderful review. Hi SoniaWe are sorry to hear that you son's ordered did not push through. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . We will continue to do our best and you made us all happy. Think timeless luxe design combined with futuristic functionality to make for maximal style in the most affordable way. Cheers! Lorenzo Veratti Jog & Track Pants | Mens Storm Cargo Pant Charcoal 110.70 49.58 Select options; Sale! Thank you and we are looking forward to hearing from you again. Your feedback is highly appreciated. Sending a new coat to replace. recommend. We want to thank you for your continued support and we are hoping that you will continue to support the brand in the years to come. Ordered a jacket for a Xmas present for my neohew, from point of sale to delivery communication and delivery updates were excellent.Sadly I had to return for exchange as it had split under arm.The customer service is nothing more than outstanding, and efficient, I returned item and replacement was despatched under a week.Well Done Lorenzo Veratti especially the customer service team you are outstanding, I certainly would not hesitate to use you again. Each time reached out, not much help at all. Nice quality clothing, hoodies fits great size xl joggers quite a tight fitting size xl, not as good a fit as the hoodie, my Don loves them though. Did you mention to our support team about your faulty tracksuit? The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. We ordered with high hopes and we were delighted to not be disappointed. Diffuse Tech Cargo Pant. We always want to provide the best service to our consumers like you who trusted our brand. His friends are complimenting the coat already and I will be sending them your way! Lorenzo Veratti is a luxury clothing brand based in the UK. Your review is appreciated. Your review warms our hearts. Lorenzo Veratti is a luxury clothing brand based in the UK. We can't wait to hear from you again. Lorenzo Veratti. Cheers! Lorenzo Veratti is a luxury clothing brand based in the UK. We appreciate your thoughtful review and patience with us. Cheers! Lorenzo Veratti (@LorenzoVeratti) / Twitter These factors should be cleared for us to know if the courier is liable or not. Copyright 1995-2023 eBay Inc. All Rights Reserved. I really like this companys style and quality. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. There is more business coming your way from us and his buddies. You will be compensated for the inconvenience caused. Great customer service! Happy New Year! We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Cheers! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Open a Store. Thank you. I do recommend. Was very satisfied with the product and so was my grandson. We appreciate your thoughtful review and patience with us. Cheers! So out of pocket for a tracksuit and a tracksuit jacket. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Bought a coat in November. My Son is very fashion conscious and up-to-date on all the trends. You can tell they take pride in their products from the quality of the packaging. Recent purchase of a coat , great service superb value price even better cannot be happier . Within 2 weeks the zip broke. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Its made of good quality materials, and theyve really put attention to every single detail! is lorenzo veratti a good brand - Wendy.work Knowing that your are satisfied makes our hearts full. We will be looking forward to your next purchase. Terms & Conditions Cheers! Sorry for the confusion and thank you for raising this with us. We are sorry to hear about this. He said it's the best coat he's owned. Great coat, lovely quality. I am normally Nike, adidas only but came across the brand by chance and am now your biggest fan! The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. However it was completely the opposite. We appreciate all the wonderful things you said about our products. Bought Eclipse 2.0 jacket. Thank you, and we are looking forward to doing business with you again. I was kept informed of delivery which was a couple of days earlier than promised. Lorenzo Veratti. We believe we already explained everything to you in your previous review about the situation. Here are 8 tips for writing great reviews. Cheers! All our product sizes are based on UK standard size, and they are true to size however, we understand that everyone has their own fit preference. However it was completely the opposite. Hi PhilThank you for sharing this amazing feedback with us. Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. If there is anything specific that we need to improve please do not hesitate to reach out to our support team. Coat is quality . Very professional company and can tell they care about there customers. Absolutely superb service and communication from the company . Thank you and if you have further questions, do not hesitate to reach out to our support team. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Great quality, feel and fit fantastic so much so that he ordered another pair after Christmas and received them ready for New Years Eve! The quality of materials, workmanship, size and fit were excellent! Excellent service, will definitely purchase from here again. I was kept updated about the order and deliver date and time. We are happy to learn that your overall experience had been amazing. Check out what 1,094 people have written so far, and share your own experience. Hi TonyOur sincere appreciation for your wonderful review. Here are 8 tips for writing great reviews. Lorenzo Veratti. RewriteRule ^index.php$ - [L] Delivery times may vary, especially during peak periods. Lorenzo Veratti. Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. It is also possible that you have inadvertently deleted your document root or the your account may need to be recreated. Hi JBThank you for leaving a review. Great customer service and amazing products. Contact Us Brand s . We received many returns and we did not encounter any problems with our postcode. Thank you for sharing, it is appreciated. Ordered a pair of cargo style trousers for my nephew. Companies can ask for reviews via automatic invitations. Hopefully, we will see you shopping with us again. Cheers! Lorenzo Veratti. We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Unfortunately the zip was faulty, I got in touch and the customer service department was fantastic. All. Thank you for your cooperation and for being so patient with the process. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Horrible action which made me and lost my shipment and incurred extra costs. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. 70.00. Was very satisfied with the product and so was my grandson. Hi AlfieWe are very sorry that the courier failed to delivery your parcel on time. Pretty gutted, first time customer. Thank you for letting us know that we did not fail you. Thank you for choosing to shop with us, we value the trust you put in our brand. Refresh your browser window to try again. All rights reserved. We are delighted that you share this wonderful feedback with us. Hi LauraWe are happy to help. Our apologies for the inconvenience. (You may need to consult other articles and resources for that information.). Hi LauraWe are happy to help. Lorenzo Veratti Launches Debut Cold-Weather Clothing Collection for Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Available to purchase at lorenzoveratti.com and at footasylum.com. British luxe streetwear brand Lorenzo Veratti has just dropped its debut collection, featuring a whole hostof streetwear and sportswear-influenced pieces. Fast delivery too. Absolutely amazing from start to finish. Second item I have ordered now just arrived. We are looking forward to hearing from you again. Hi DavidWe are happy to see this; what a fantastic review! This will reset the permalinks and fix the issue in many cases. Great service and great quality jacket.The order was processed and couriered very quickly. Hi MirfiWe are glad that you are happy with your purchase. is lorenzo veratti a good brand. We understand how important that you received it on time. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. MOTION TWO TONE HOOD - SKY BLUE. Thanks again for sharing such a positive experience. Cheers! Cheers! RewriteCond %{REQUEST_FILENAME} !-d Cant fault them. We can see that one of our customer support agents assisted you with your concern and explained to you very well about our return and exchange policy. Can you please respond to our request for your information so we can look into this matter? from Footasylum. Hi JaydenWe would not mind going the extra mile for our loyal customers like you. Thank you so much for sharing this with us. Cheers! Suggested companies are based on peoples browsing tendencies. You are the reason why we continue to grow and we are hoping that you will continue to support us. We are glad that you enjoying the coat. I was kept informed of delivery which was a couple of days earlier than promised. We appreciate all the wonderful things you said about our products. Cheers! I'm Really happy with it ,will definitely shop here again,and a brilliant delivery service ,would highly recommend this company to everybody. Cheers! Did the driver follow the correct delivery procedure? We use dedicated people and clever technology to safeguard our platform. Cheers! Great customer service and amazing products. You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. The range features statement denim and jackets, as well as easy-wearing tech trousers for chill days and high-tech outerwear coats perfect for the colder months ahead. Thank you. Inspired by icons of the 20th and 21st centuries, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. Cheers! This is due to the incorrect postcode you have written on the return address. We will be looking forward to doing business with you again. SHOP Premi RECENSIONI Sconto per studenti Conto Italiano EUR 0,00 Consegna gratuita nel Regno Unito superiore a 100 Acquista ora, paga pi tardi con Klarna, ClearPay & Laybuy Ordini internazionali escludono tasse e doveri NOVIT Vendita Storm Cargo Pant Charcoal 6 reviews 76,00 58,00 Add to Bag Vendita Giacca Urus -Black Bought Eclipse 2.0 jacket. I bought the Shade 3.0 jacket anfter a long search for this style and Im amazed at how good the quality is for the price. Very professional company and can tell they care about there customers. This means a lot to us. Write CSS OR LESS and hit save. You have no idea how much they mean to us. Lorenzo Veratti Men's Fashion; Lorenzo Veratti Sports and Leisure; Lorenzo Veratti Men's Clothing; Lorenzo Veratti Men's Sports Clothing; . We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Our system considered the transaction as high-risk. Just click. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Well made throughout with lovely detailng and good quality material. The only reason i don't give 5* is that the returns process is a bit clunky and could be better if they had a partnership with a returns courier like a lot of online stores do. Love the outer material as well. No offer of repair or no gesture of goodwill. We appreciate it and we are looking forward to hearing from you again. By clicking 'Accept', you . Cheers! Based on our records, the purchased product is a pair of Vinnie Reflective Biker Jean. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Pretty gutted, first time customer. Hi AamzYou made our day with your priceless review! Thank you. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Sending a new coat to replace. recommend. When you get a 404 error be sure to check the URL that you are attempting to use in your browser.This tells the server what resource it should attempt to request. Need a better system in place for customer service and change their delivery company. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. We can give you a special discount on your next order as compensation for the inconvenience. The luxury streetwear brand have you sorted for the cold seasons with their debut collection. Great service and great quality jacket.The order was processed and couriered very quickly. I would shop here again. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. i ordered a pair of jeans and since i ordered them i havent heard anything since, i tried contacting via email and still nothing so i contacted the company that ships their products and they havent received the parcel. Cheers! I must also say for the price of the clothing the quality is spot on. I then tried to exchange an item which was now out of stock they exchanged for another item without charge or hassle. We listen to what our consumers say about our brand and we use them to further improve what we have right now. Cheers! Hopefully, this will not be the last time that we will hear from you. Hi JBThank you for leaving a review. Cheers! I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. Coat is quality . Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Told that no jackets left and to choose another. | Read 61-80 Reviews out of 1,023 Sizing is perfect too. Hopefully, this is not the last time that we will hear from you. Cheers! Check out what 924 people have written so far, and share your own experience. so thank you for quick delivery. Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes.

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