One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. 500 miles on bike. You may also have a blown fuse in the battery itself. The display itself is used to indicate the selected power level, available battery level, and more. Throttle Error This error occurs when a throttle cable is damaged or loose. Update files are available for remote repair, please contact CSG warranty. It wont function correctly, indicated by, The battery voltage is too high to run the bike. These errors may affect the electrical system of the bike. I have had a error code that shows itself on my ebikemotion app while riding. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. In any case, here are a list of potential error codes. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. W Connect the charger to your computer using the micro-USB port. Think of it as a built-in Google Maps. Scott Sports. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Restart the eBike System. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. We showed what the error code means, along with some solutions. Want a bike quick? Let it cool down before using the bike again. You can try a different controller if you have one or ask for a replacement from the supplier. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. Its on a dual motor e cells super monarch. White: 75% of the battery or more remains. Temperature too low during charging. Please contact your eBike Dealer to activate it. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello Is the battery and /or motor replaceable? I am not sure if this will comeback but for now it seemed to fix it. 0000002715 00000 n How do you then select an assistance level? Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. Check point is in good condition. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. Restart the system. Power supply problem in sensors. 0000007449 00000 n The button itself is surrounded by an LED display that illuminates when the button is pressed. Every error code defines different issues with the bike. But, what was it about this particular system that made us choose it over the others? These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. What electronic drive system does it use? 130 0 obj <>stream startxref Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. Some common electric bike errors are- 1. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! It commonly occurs when there is a connection issue in the mount and battery. How do I charge the battery? Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. For a better experience, please enable JavaScript in your browser before proceeding. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. Did the same thing you suggested here and it's back to normal. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. What is it? If the battery prongs are not lined up correctly, the electrical circuit wont be complete. Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM What should I do if my treadmill is slipping? Ray Within this menu, there is also a very neat feature. Clicking on the stopwatch icon opens up the activities section of the app. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. If the problem persists, contact your eBike dealer. Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. I know exactly what the problem is and, more importantly, the fix. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! The battery is too low to run comparing the e-bikes capacity. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. Or you could select the Custom option and set each assistance level to exactly how you prefer it. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). Hello, this is Evan Larry. There are a few things to look over here. Battery Charge 25 pts. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. It really is very simple and will quickly become second nature to you. Inspect the motor sensor and peddling sensor wires. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. 0000010427 00000 n Bikes ready for 48-hr dispatch. Not really sure what else to suggest here if there are no codes shown off. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Ribble e-bikes are built around the Ebikemotion X35+ 36V/250W M1 Motor System. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. Bosch Battery Pack Owner's Manual. Swipe right to left to switch between speed and map display. If the problem persists, contact your eBike dealer. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. It may cause a system failure or improper functioning. sedavis@fairpoint.net or tel: 850-838-4742 Even though getting error codes can be any riders nightmare, they are bound to appear anyway. To help you get the most out of your Ribble e-bike, we've put together this guide on some of the key features that will transform your e-bike riding experience. There is also a Custom mode, but Im ignoring that for now. Throttle Error Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. Discharge the battery and then recharge it. Charge the battery within the appropriate temperature ranges. Bosch Active/Performance Line Charger Manual. It happens when the motor cable is disconnected. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. To fix treadmill problems associated with slippage, align and tighten the running belt. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. If code persists, test with a new controller. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. A new era in the riding experience. 0000001809 00000 n Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. If the problem persists, contact your eBike dealer. Stop charging and protect bicycle from wet and cold until temperture of cells increases. If you regularly use the companion app, you may see other colours appear on the control buttons. 0000001387 00000 n Learn more at Call2Recycle. I was named his supervisor and certainly want to help! Bosch Performance Line 25kph Drive Unit Manual. The speed sensor should be screwed into the motor lead plug fully. The Battery Pack voltage is not correct for this system. Contact our helpful and friendly customer service team for assistance. He had engineering degrees in Bachelors and Masters. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. High voltage or incorrect battery use on the bike shows electric bike error code 7. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. Power Output Failure in the lights line. If you reached this page while searching for other errors, here are some links that might help: There is any number of factors that can affect what range an e-bike can reach. Problem is in the power supply sensor. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). The optional range extender is supplied with its own bottle cage-style bracket. Error codes tabled below could be different from ebike motion error codes. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. It may not display this or other websites correctly. Create an account to follow your favorite communities and start taking part in conversations. There should be no LEDs lit up. Park City, UT 84060 Is the amount of assistance supplied by each individual assistance level configurable? >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV In this case your accessory exceeds the specifications of our output. Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. 0000011148 00000 n No word from dealer so far. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. If I could do it on a network switch running internet traffic I can do it on an electric bike. It occurs when there is a connection problem between the internal controller and the display. It's a tendency practiced by many riders. To learn more about the app and what it offers read our dedicated companion app blog here. Consider replacing the torque sensor, controller, or drive shaft. If the problem persists, contact your eBike dealer. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. We fully advise new bike owners to experiment with the settings for each level to find what works for them. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. There are 3 levels of power assistance for you to choose from. Current supplied by the Battery Pack is too high. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. How electricity flow in an electric bike works. So long story short I am getting a motor sensor error when I try to use my throttle. Yes, our e-bikes are pedal-assisted and require rider input at all times. Ray. If so, ensure the switch is on. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. Then I wouldn't be too concerned. Using the navigation or maps requires a $4 per year subscription. If the system locks, please restart the eBike System. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. Have you tried the recommendation of charging it for a while? Can I alter the assistance levels provided by the motor system? I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. Thus, this article will show you the electric bike error codes in detail. I went the "suggested way" and am waiting for a new charger. At that point turn off the RE. Just what sets these award-winning bikes apart from the rest? Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. Both low voltage and over voltage protection can cause an error. So I swapped wheels to check if the problem was the motor. Replacing the controller may solve the issue. Its a bitter truth that these useful electric bikes come with such error issues. e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). In addition to providing key data about the bike's systems, it's also capable of recording your ride data. Saturday: 10am5pm Red triangle with a message but I cannot read it because of my eyesight is poor up close. Also, with the help of the eBike app, you can see the details errors. Seems as though it will start now but shuts down momentarily. Thanks Perhaps the best feature of the Navigation function is the ability to add waypoints. A companion app is also available to download which displays such details on any smartphone. Also, check if there is any silicon interference or corrosion damage. MonFri: 9am7pm He rode the bike a short distance and soon got an 07 message. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Got a new Ribble e-bike and want more assistance with how exactly it works. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. First of all make sure that your battery is fully charged and has enough voltage. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. That voltage should match your battery. How will I know how much battery charge remains? Common ebike errors may include: 1. In this article. Bosch Intuvia Owner's Manual. 0000003817 00000 n Email us today, and get a reply within 24 hours on weekdays! Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. It appears when the throttle is loose and cannot return to the initial position. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Continue charging. Tried to restart the system, couldn't even let me do that. Users can select a point on the map and either add it as a midpoint to your route or as your final destination. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. I have had a error code that shows itself on my ebikemotion app while riding. Here is the issue: after the ride I review my activity but I don't see any error message. If the error is not solved, replace the battery. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago Contact your eBike dealer. 0000017068 00000 n Check for any blockage or tear. People who use electric bikes often get some error codes on the display. Also the PAS wont kick in on level 4 or 5 I havent ridden it at all so is there a faulty sensor in the hub? If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. Then, of course, you have to consider how the battery is mounted. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. The 250W motor has a 40 Nm maximum torque output. 0000030681 00000 n Though this is not currently offered further development of the app will provide GPS navigation aids. Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. Why not take on the Five Ferries Island Hopping Challenge like Jane. Bypassing the motor cable, plug connection with the controller into the motor. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. The charger LED and the HMI will turn BLUE. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. I am assisting my 10th grade grandson with a project he has at school. So for any one running into this problem I might have fixed the issue. Do I need to/ Can I remove the battery to charge? Avoid large power demands while this error is active to prevent deterioration. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. This colour indicates the amount of battery charge that is available to use. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. How long does it take to charge the battery? Basically, he is a businessman and research writer. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. If the voltage value does not increase, check the connection and try another charger. Check sensor speed. How do you change between the Cycling Modes when you are riding and you dont have a phone? I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. Current sensor damaged. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. For instance, if it is a less challenging climb, you may not need maximum assistance. Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. The colour of the flash indicates the assistance level currently selected. And Error code 07 does not always indicate a hub motor problem. 0000029939 00000 n You can buy the unit separately or replace it entirely in case of damage. For any error, your electric bike will flash a light indicator or display an error code. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. He chose to convert a GT Avalanche bike from around 2010 +. The code iam getting is E0600. Motor hall signal error can also occur due to inaccuracy between motor and controller. Stop charging and allow system to rest for 30 minutes with bicycle turned off. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. At times this error can be linked to the internal controller or the motor. Thanks It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. At least one hall sensor wire of the motor may be damaged or disconnected. Restart the eBike System. When throttle becomes unable to return to the start position. Read caring for your electric bike to find our top tips for maximising battery life. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. Check that the charger is in good condition. 204. Is this a faulty control box by chance. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. If you still cant solve any issue, simply contact the dealer and get the solution. What type of battery is it? This is the MAHLE X35 SmartBike System. Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? To do so you would have to remove the bottom bracket and crankset. First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Charge the battery within the appropriate temperature ranges. Register using either your email address or Facebook account, at which point youll be let into the app. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Electric bikes light lines power output failure or assist light error. The battery was down to red and I charged it fully. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. All Ribble e-bikes are fitted with the Iwoc button on the top tube. I spoke to the dealer and he said there should be an error message posted. Check your battery voltage. Here is the issue: after the ride I review my activity but I don't see any error message. It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. (When the bike is stationary or descending). Check your brakes first. The best practice is to use the manufacturer-recommended battery. Monday: Closed Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. If you need advice on compatible belts please contact us. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. With any error, the e-bike started flashing. Both have their advantages and disadvantages. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. Restart the eBike System. Tap the three horizontal bars on the top left to open it, tap anywhere outside of the menu to close. Ebikemotion have issued a firmware update to solve this. The bike obviously goes faster if in freemode but I cant get the right setting. Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. Looking for inspirational places to ride? The speed or torque sensor errors can get some errors as they have been overused. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. Want to learn how to get the most out of your electric bike battery? Saturday: 9am6pm Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. If the problem persists, contact your eBike dealer. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Wait until the temperature drops. Stay up to date on latest releases, buyers guides, and more.. If you stop pedalling then the bike will also come to a stop. Devices that are Ant+ only are NOT supported. Restart the eBike System. If you are getting error code 08 (throttle issue) first check throttle connection carefully. This cage replaces the bottle cage situated on the seat tube of the bike. If the problem persists, contact your eBike dealer. With a computer, you can reboot it. Or did you get the firmware update? Short press the button to set the LEDs to flash. New riders may not know all these error code facts. Please install the specific Battery Pack for your eBike System.

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