HCTRA Harris County Toll Road Authority background: #376d7d; Zero stress. Call Center HCTRA Jobs in Bellaire TX Job Recruiters Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. background-color: #376d7d; I have a disabled vet plate or other plate that allows for free tolls? Call Center [HCTRA] $15.75 /hr. /* only load jQuery if not present */ Corporate Headquarters As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . color: #376d7d !important; Log in to manage your EZ TAG account. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . These essential cookies may also be used for improvements, site monitoring and security. Click the link in the email we sent to to verify your email address and activate your job alert. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. . DONATE NOW! Get started today. Reported Issues: 4 Comments. Referrals increase your chances of interviewing at Harris County by 2x. Resource Staffing s team has not let me down once with our staffing needs. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. I try to cancel by Phone but i cant make it BancPass posts tolls as they are charged to the account. RT @HCTRA: Today's the day! TxTag has launched a new website to make it even easier for you to manage your account. Voice messages left after hours will be returned the following day. 6538 South Frwy. Funds are available immediately and you may drive the road after reloading. Job Description Collections Violations Dept. They found me something that really suited my personality and the type of work I like and they found it fast! The latest review Lien release was posted on Sep 19, 2022. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Experience in a law office, collections environment, or tax office preferred. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. Get notified about new Customer Service Representative jobs in Houston, TX. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! HCTRA Harris County Toll Road Authority } Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Place/answer phone calls to the customer answering EZ Tag questions. Forgot Username | Career Pages What happens if I fail to register my License Plate as required? If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { You may also call 866-978-5061 during normal business hours. 77401 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Please allow 24 hours for a customer service agent to respond to emails. Harris County Toll Road Authority United States employs 171 employees. Please put the word VIOLATION on the subject line. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, Customer service is terrible. Brittani Nelson - IT Systems Specialist II - Harris County Toll Road .hmg-jb-mobile-footer-nav>li>a { Sugar Land, TX 77479. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! } Harris County Toll Road Authority has 1.5 stars. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. } In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. if(typeof jQuery == 'undefined') { TX In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. This Is How You Can Easily Access The www hctra org login. var jb_url = 'careers.resourcestaffing.com'; HCTRA Harris County Toll Road Authority Were only here for another ten days. Available Seven Days a Week . This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. College Recruiter believes every student and recent grad deserves a great career. You'll need to update your log-in credentials. How do I change the phone number on my account? I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Everyone is always so nice and helpful when dealing with the staff at Resource. Password reset instructions will be sent to your email address if it has an associated account. No minimum balance required. Ability to use calculator, having above-average mathematical skills. Phone Number. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Mon Friday 7:30 AM 5:30 PM. . If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. HCTRA Harris County Toll Road Authority How is Harris County Toll Road Authority rated? The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. Last Modified May 6, 2020. Save my name, email, and website in this browser for the next time I comment. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. Ability to use sound judgment, coming to logical conclusions. So, Ive pretty much given up. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. download the app and log into your account using the same username and password The best way to manage your account is by downloading the app. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. CSC Phone, Email, Address, Customer Service Contacts | ComplaintsBoard Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Please include the detailed page showing the license plate, time/location and toll amount. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. .hmg-jb-alert-info, .hmg-jb-alert-success { It is now July 21, and still no transponders. Learn More. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. By Travis_McGee . San Antonio, TX. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. Purchase your BancPass Toll Sticker online or at participating retailers. They have given me comfort in knowing I can trust their recommendations for our staffing needs. Customer Service Hours . Managing your EZ TAG account just got easier. Ability to speak and type at the same time. Very friendly employees easy to communicate with and have questions answered. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. } HCTRA Harris County Toll Road Authority The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Prefer an automatic monthly subscription? 1485. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. } Prepare and . Toll Operators have different rules, laws, and requirements for driving their roads. In addition to this page, follow us on Twitter to get the latest news and updates! border-color: #376d7d; 281-875-EASY (3279) You may visit their website or send an . .hmg-jb-bg-primary { Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Jan 2023 - Present2 months. See all the best ways overall to get in contact with EZ TAG ASAP. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Your job seeking activity is only visible to you. We have over 1,000,000 users and companies will listen to us. Must be able to adapt to dynamic, quickly changing telecommunications environment. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . Login to save this search and get notified of similar positions. John Barrera - Bilingual Customer Service Representative - Harris Saturday 8:00 AM to 4:30 PM. color: #376d7d; HCTRA Harris County Toll Road Authority Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. Visit the Career Advice Hub to see tips on interviewing and resume writing. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . 1 follower 1 connection. Haddington, Scotland, United Kingdom. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. Log in to manage your EZ TAG account. 2555. With the BancPass Toll Sticker you pay the lowest toll fee on the road. Never worry about a negative balance, violations, fines, or fees. What a useless bureaucracy. Shift: 7am-3pmMust Be Bilingual. Also Known as: HCTRA. 3,107,130 Active TxTags as of March 1, 2023. doxo is not an affiliate of Harris County Toll Road Authority. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. Last Modified May 6, 2020. Houston, TX 77040. Open an account. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Unpaid tolls may result in additional fees and penalties, including issuance . Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Job Description & How to Apply Below. Monthly statements allow you to view your account activity. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. You can pay for a Toll Violation Invoice you received in the mail online. 10 followers 10 connections. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Get a free Virtual Credit Card to signup for Subscriptions. They are always available to assist and have a conversation. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Houston, Texas, United States. 281-875-3279. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. HCTRA Customer Service Closed Published on: February 15, 2021. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Chicago, Illinois. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. This is an error with the Toll Operators billing system. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. Contact Us - Hilton - Hilton Customer Support or by texting the word BALANCE to 866.978.5061. Full Name. Contact EZ TAG | Fast Customer Service/Support 2023 - JustUseApp CSC has an average consumer rating of 3 stars from 24 reviews. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Tarsha Robertson-Joseph - Lead Customer Service Representative - Harris Login | TxTagStore Site Accountable for call quality, attendance, and adherence to work schedule results. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. BancPass service fees may also apply. As Texas slashes tollway fines, Houston drivers are faced with - Chron document.write("